Privacy Policy
Introduction
This Privacy Policy is website-specific and applies to your use of our site and the information you provide us via this site only. To see our privacy policy surrounding our services please contact us by emailing mail@mjcivilsnw.co.uk
Last updated 26.03.2026
What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way.
In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do you collect information?
When you conduct a transaction or complete a contact form on our website, as part of the process, we collect personal information you give us such as your name, address, phone number and email address. Some information is collected using Cookies (See Cookies information). Your personal information will be used for the specific reasons stated in this Privacy Policy.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance, responses to queries and technical support;
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To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
When you complete the contact form on our website, your information may be used to respond to your enquiry.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do you use cookies and other tracking tools?
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They help websites function properly, improve user experience, analyse site performance, and, in some cases, support marketing efforts. We use cookies and similar tracking technologies (such as pixels and web beacons) on our website.
Types of Cookies We Use
We may use the following types of cookies:
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Essential Cookies
These cookies are necessary for the website to function properly. They enable core features such as security, network management, accessibility, and page navigation. The website cannot function properly without these cookies. -
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting information such as pages visited, time spent on the site, and error messages. This information is used to improve the performance and usability of our website. -
Functional Cookies
These cookies allow the website to remember choices you make (such as language preferences or region) and provide enhanced, more personalised features. -
Marketing and Advertising Cookies (if applicable)
These cookies may be used to deliver relevant advertisements to you and measure the effectiveness of marketing campaigns. They may track your browsing activity across websites.
Third-Party Cookies
Our website is hosted on Wix, and Wix may place certain cookies on your device to enable essential site functionality, security features, and performance monitoring.
If we use third-party services such as analytics providers or social media integrations, those third parties may also place cookies in accordance with their own privacy policies.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can:
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Delete existing cookies
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Block certain types of cookies
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Set your browser to notify you before cookies are placed
Please note that disabling certain cookies may affect the functionality and performance of our website.
If you are located in certain jurisdictions (such as the European Economic Area or the United Kingdom), you may also be presented with a cookie consent banner that allows you to manage your cookie preferences.
Updates to This Section
We may update this Cookies section from time to time to reflect changes in technology, legal requirements, or our data practices. Any updates will be posted on this page with a revised “Last Updated” date.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at mail@mjcivilsnw.co.uk
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at mail@mjcivilsnw.co.uk